Privacy policy

Effective Date: July 6, 2025

Paxton Wear ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and disclose your information when you visit or make a purchase from paxtonwear.com.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal data:

a. Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Order details and payment information (processed securely)

  • Messages you send via our contact form or live chat

b. Information Collected Automatically

  • IP address
  • Browser type and device
  • Pages visited and time spent on the site
  • Referring URL or search engine query
  • Log files, analytics data, and cookie data

2. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders
  • To respond to customer service inquiries
  • To provide live chat support via Shopify Inbox
  • To communicate order updates or promotional messages (with consent)
  • To improve website functionality and personalize your experience
  • To comply with legal obligations or fraud prevention

3. Sharing Your Information

Your personal data may be shared with trusted service providers, including:

  • Shopify, our e-commerce platform provider
  • Payment processors, including Shop Pay, Google Pay, Visa, MasterCard, American Express, UnionPay, and Apple Pay
  • Shipping carriers such as USPS, FedEx, and UPS
  • Shopify Inbox, which powers our live chat communication
  • Analytics tools like Google Analytics (data is anonymized where possible)

We do not sell or rent your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website.

Types of cookies used:

  • Essential cookies – necessary for basic functionality (e.g., shopping cart)
  • Performance cookies – help us analyze site traffic and usage patterns
  • Functionality cookies – remember your preferences
  • Marketing cookies – used for remarketing and ads, only if consent is given

You can adjust your cookie settings at any time via your browser settings or cookie banner.

5. GDPR Rights (For EU/EEA Residents)

If you are located in the European Economic Area (EEA), under the General Data Protection Regulation (GDPR) you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, contact us at support@paxtonwear.com.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. For example:

  • Order and payment data is stored for legal and tax obligations
  • Contact form submissions and messages may be kept for customer service history

Data is securely deleted or anonymized when no longer required.

7. Data Security

We use industry-standard security practices to protect your information, including:

  • Secure Socket Layer (SSL) encryption
  • Encrypted payment gateways
  • Secure Shopify infrastructure
  • Restricted internal access to personal data

However, no method of transmission over the Internet is 100% secure. We encourage you to protect your login credentials.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will promptly delete it.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their policies before submitting any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date. We recommend reviewing this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Paxton Wear
67 E Hopkins Ave
Fresno, California 93706
United States

Email: support@paxtonwear.com
Phone: +1 (559) 486-1025
Business Hours: Monday to Friday, 09:00 AM – 06:00 PM